Frequently Asked Questions

Simply browse our collection, select your size and colour, and click "Add to Bag". When you're ready, go to your bag and proceed to checkout. Follow the prompts to enter your shipping and payment details.

We process orders quickly, but if you contact us within 1 hour of placing your order, we'll do our best to accommodate changes or cancellations.

Check your spam folder first. If you still can't find it, contact us with your email address and we'll resend it right away.

If an item goes on sale within 7 days of your purchase, contact us and we'll issue a refund for the difference.

Standard shipping takes 3–5 business days. Express shipping takes 1–2 business days. International shipping varies by destination, typically 7–14 business days.

Yes! Free standard shipping is available on all orders over $75 within the US.

Yes, we ship to over 50 countries worldwide. International shipping costs are calculated at checkout based on your destination.

Once your order ships, you'll receive a tracking number via email. You can also track your order using our Track My Order page.

We offer free 30-day returns on all unworn items in their original condition with tags attached. Sale items are eligible for exchange only.

Log into your account, go to your orders, and select "Return Item". Follow the prompts to generate a free return label.

Refunds are processed within 3–5 business days of us receiving your return. The funds may take an additional 3–5 days to appear in your account.

Yes! If you need a different size or colour, start an exchange through your account and we'll send the new item once we receive your return.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal.

Absolutely. We use industry-standard SSL encryption and never store your full card details on our servers.

Yes, you can combine a gift card with a credit card or other payment method at checkout.

Yes, we offer Klarna and Afterpay at checkout, allowing you to split your purchase into 4 interest-free instalments.

We use premium, sweat-wicking fabrics with four-way stretch. Most items are a blend of nylon and spandex for durability and comfort.

We're committed to sustainability. Many of our products use recycled materials, and all our packaging is recyclable.

Machine wash cold with like colours, hang dry or tumble dry low. Do not use fabric softener or bleach, as these can damage the fabric.

Yes, our products are designed to fit true to size. If you're between sizes, we recommend sizing up for a more relaxed fit. Check our size guide for detailed measurements.

Check our size guide on each product page for detailed measurements. If you're still unsure, contact us and we'll help you find the perfect fit.

Yes! We offer sizes XS through 3XL across most of our collection.

Sign up for back-in-stock notifications on the product page and we'll email you as soon as it's available.

No, you can check out as a guest. However, creating an account gives you access to order history, faster checkout, and rewards points.

Simply create an account and you're automatically enrolled. Start earning points on every purchase!

Click "Forgot Password" on the login page and enter your email. We'll send you a link to reset your password.

Digital gift cards are emailed to the recipient with a unique code. They can enter this code at checkout to apply the balance to their order.

Yes! If your gift card doesn't cover the full amount, you can pay the remaining balance with another payment method.

No, our gift cards never expire. Use them whenever you're ready.

Yes, returns are processed the same way. The refund will be credited back to your gift card balance.