Privacy Policy
Learn how we collect, use, and protect your personal information.
Introduction
Body by Martha ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.
Data Collection
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or create an account.
- Usage Data: IP address, browser type, pages visited, and time spent on our site through cookies and analytics tools.
- Communication Data: Messages, emails, and other communications you send to us.
Data Storage & Security
Your personal information is stored on secure servers with industry-standard encryption. We do not store full credit card numbers on our servers — all payment processing is handled by PCI-compliant payment processors.
We retain your data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal retention requirements.
How We Use Your Data
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders and account
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Prevent fraud and protect our business
- Comply with legal obligations
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and deliver targeted advertising. Please see our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.
Marketing Communications
With your consent, we may send you promotional emails about new products, sales, and special offers. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or updating your account preferences.
We do not sell or rent your personal information to third parties for marketing purposes.
Third-Party Sharing
We may share your information with trusted third parties who help us operate our business, including payment processors, shipping carriers, email service providers, and analytics platforms. These parties are contractually obligated to protect your data and use it only for the purposes we specify.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your data, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@bodybymartha.com.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
