Return & Exchange

We want you to love your Body by Martha pieces. If something isn't quite right, we offer free 30-day returns on all unworn items in their original condition with tags attached.

To be eligible for a return, items must be:

• Unworn, unwashed, and undamaged
• In their original packaging with all tags attached
• Returned within 30 days of the delivery date

You have 30 days from the date of delivery to initiate a return. Returns requested after 30 days will not be accepted. Sale and clearance items are eligible for exchange only, unless the item is faulty.

Starting a return is easy:

1. Log into your account and go to "My Orders".
2. Select the order and item(s) you wish to return.
3. Choose your reason for return and submit.
4. You'll receive a free return shipping label via email.
5. Pack your items securely and drop off at any carrier location.

Need a different size or colour? Start an exchange through your account the same way as a return. Once we receive your returned item, we'll ship your new item promptly.

If the item you want is out of stock, we'll issue a full refund instead.

The following items cannot be returned:

• Gift cards
• Final sale items (marked as "Final Sale")
• Swimwear with hygiene seal removed
• Items worn, washed, or altered

Once we receive and inspect your return, we'll process your refund within 3–5 business days. Refunds are issued to the original payment method.

Please note that your bank may take an additional 3–5 business days to post the refund to your account.

If you paid with a gift card, the refund will be credited back to your gift card balance.

If you receive a damaged or faulty item, please contact us within 7 days of delivery with your order number and a photo of the issue. We'll arrange a free replacement or full refund — no return necessary for faulty items in some cases.